Privacy & Cookies
We recognise that your privacy is important. This privacy policy outlines the types of information we collect, what we do with that information and how we protect it. Your information will never be passed on or sold to any third party. By submitting your personal information, you are agreeing to this privacy policy.
What information do we collect?
When you provide your personal information (such as your name, email address, telephone number, etc.) for any online or offline service which may require such details, we may choose to store that information in order to provide a full range of services as efficiently as possible. For certain services, including our online store, we also request billing and/or shipping address information. However, please note that we do not retain or store any Credit or Debit Card numbers.
How do we use your personal information?
When you submit your personal information to us, we may use it for the following reasons:
To process your orders via our online store
To contact you in the event of any problems with the delivery of your items
To answer your queries and inform you of new or changed services
To analyse your information in order to provide you with relevant offers and information.
How do we store and protect your information?
When we collect your information, we store it in compliance with the Data Protection Act 1998. This means:
The information stored is only used for what it is intended for.
Your information should be correct and if not, it is updated accordingly.
Your information is only kept for as long as seen necessary and then it is removed.
Personal information is processed in compliance with your rights (see below).
Your information is stored securely and specific measures are taken to protect your information from loss, manipulation or unauthorised access. But please note that transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
The only person who have access to your information is Liz Babbs and her authorised website technician.
What are your rights?
You have the right to request information about the personal information we hold on you. If your information is incorrect, incomplete or irrelevant, you can ask to have the information updated or removed.
You also have the right to withdraw your consent to us using the information for marketing purposes. To do this, please either let us know about your information preferences, unsubscribe from emails or get in touch either via the contact form.
Use of cookies
Our websites use cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
The cookies we use are ‘analytical’ cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works; for example, by making sure users are easily finding what they need.
This website does not store information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis, or to maintain user preferences. Cookies are not shared with any third parties.